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Owned and operated by ABOVE THOUGHTS ART LLC, our team is ready to answer questions about our sleep systems and wellness devices.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days. Free shipping is available on most orders within the Continental U.S., excluding Alaska and Hawaii.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your package from our warehouse to your door.
What is your return policy?
We want you to feel confident in your purchase. If your thermal sleep system, sleeping pod, or vagus nerve stimulator does not meet your expectations, please contact our team to start a return within the eligible window.
Can I exchange my product for a different model?
Yes, exchanges are available for eligible items. Reach out to our support team with your order number and the product you would like instead, and we will walk you through the process.
How do I choose the right thermal sleep system for my needs?
Our thermal sleep systems are designed for different sleep preferences and room environments. If you are unsure which model fits your routine, email or call our team and we will help you find the right match.
Are the vagus nerve stimulators easy to use at home?
Our vagus nerve stimulators are designed with simplicity in mind for home use. Each unit includes a detailed guide, and our support team is happy to walk you through setup and daily use.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Fast Response
Our support team aims to answer every inquiry within 24 hours on business days.
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Your personal and payment information is protected with industry-standard encryption at every step.
Quality You Can Count On
Every thermal sleep system, sleeping pod, and stimulator is crafted with care and tested before shipping.
Free Continental U.S. Shipping
Most orders ship free within the Continental U.S. with no order minimum required.
